Frequently asked questions

With a subscription we run the system on our servers and handle updates and backups, and you pay monthly or yearly by number of users. When you buy a copy you pay once, the system is installed on your server with unlimited users, and the yearly renewal for updates and support is optional.

Yes. Open the demo, choose your industry, and you get a trial copy with sample data and guided tours that explain everything.

There are ready editions for ten industries: clinics, real estate, shops, online stores, factories, low-current systems, salons and gyms, contracting, marketing agencies and education. If yours is not listed, we set the system up around your work.

Setup is free with a yearly subscription and with a purchased copy. With a monthly subscription there is a setup and data migration fee starting at EGP 5,000 depending on data size.

Yes, any time. Each extra user is charged at your plan's extra-user price, or you can move to a bigger plan.

Each company has a completely separate system and database, over an encrypted connection, with daily backups. With a purchased copy the data stays on your own server.

No. Each employee links their normal or Business number by QR like WhatsApp Web, with no API subscription and no cost per message.

Yes. The First CRM app for the whole system, the Sales Dialer app, and the First Field app for technicians and reps. All of them take your company logo and colours.

Yes. We import customers, products and historical data from Excel or your old system as part of the setup.

Whichever suits you: PayPal, InstaPay, or a mobile wallet (Vodafone Cash or any other wallet). Customers in the Gulf and abroad pay by PayPal in USD.

The system is very flexible: fields, screens, reports and automation rules. Small changes are part of support; larger ones are priced separately or included in Enterprise.

Yes, any time before renewal, and we hand you a copy of your data in Excel.